Want to learn how to do User Research?

Would you like to learn how to get more out of your user research?

I’m experienced in building and growing user research and design teams, if you’re looking to learn more yourself or help coach your team to the next level get in touch.

I run training both in-person and online on the basic principles of effective and valuable user research techniques to help you and your team understand what’s important to your users.

This course will provide an introduction to user research, covering the basics of user research, such as user needs, user interviews, usability testing, and analyzing user research data. The course will also include hands-on exercises and a project to help participants apply what they have learned.

Course Objectives

By the end of this course, participants will be able to:

  • Understand the importance of user research

  • Identify user needs

  • Conduct user interviews

  • Conduct usability testing

  • Analyze user research data

  • Communicate the results of user research

Course Content

The training will cover the following topics:

Specific topics that will be covered in the course:

  • Introduction to user research: What is user research? Why is it important?

  • User needs: How to identify user needs

  • User interviews: How to conduct user interviews

  • Usability testing: How to conduct usability testing

  • Analyzing user research data: How to analyze user research data

  • Communicating the results of user research: How to communicate the results of user research - written and verbal

The course can be delivered in a live or online one-day format. The day will begin with an introduction to user research, followed by a series of hands-on exercises. The day will conclude with a project in which participants will apply what they have learned.

No prior experience with user research is required.

Benefits

The benefits of taking this course include:

  • Gaining the skills and knowledge to conduct user research independently

  • Improving your ability to design products and services that meet the needs of users

  • Gaining a competitive edge in the job market

If you are interested in taking this course, please contact me for more information.